Accessibility Solutions Coordinator
3 days ago
We are seeking a skilled Accessibility Solutions Coordinator to join our team at Lifeway Mobility Holdings LLC. As an essential member of our installation and service coordination team, you will play a vital role in ensuring seamless delivery of accessibility solutions to our customers.
About the Role:
- Schedule installations: Coordinate appointments with customers to install mobility solutions, guaranteeing timely and efficient service.
- Troubleshoot service needs: Collaborate with customers to resolve any issues or repairs, providing top-notch customer care.
- Manage work orders: Utilize our dashboard to oversee open work orders, streamlining operations and enhancing productivity.
- Foster exceptional customer experience: Work closely with our sales and installation teams to ensure customer satisfaction and maintain a high level of service quality.
- Maintain records: Ensure accurate documentation of all installed solutions, including contracts, notes, photos, and measurements.
Requirements:
- 3+ years of customer service experience, preferably in telephone/computer-based settings.
- Excellent communication skills, both verbal and written.
- Routing/dispatching experience is a plus.
- Proficiency in Microsoft Office Suite.
- Familiarity with CRM/ERP systems is preferred.
- Able to manage multiple tasks and deadlines in a fast-paced environment.
- Passion for delivering exceptional customer service and making a positive impact on others.
Benefits and Salary:
- Estimated salary: $55,000 - $70,000 per year (dependent on location).
- Ongoing training and development opportunities through our Academy.
- Comprehensive benefits package, including medical, dental, vision, 401k, employer-paid life insurance, and LTD.
- 7 paid holidays and three weeks of PTO for relaxation and rejuvenation.
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Accessibility Solutions Coordinator
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Englewood, Colorado, United States Lifeway Mobility Holdings LLC Full timeAt Lifeway Mobility Holdings LLC, we're committed to enabling individuals with accessibility needs to live comfortably and independently in their own homes.We're seeking an experienced Accessibility Solutions Coordinator to join our team in Englewood, CO. As a key player in our accessibility solutions department, you'll be responsible for ensuring seamless...
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Accessibility Solutions Coordinator
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Englewood, Colorado, United States Lifeway Mobility Holdings LLC Full timeJob Summary:As a key player in our team, the Accessibility Solutions Coordinator will be responsible for ensuring seamless installations and exceptional customer service. This role involves coordinating installations, troubleshooting service needs, and collaborating with internal teams to deliver high-quality solutions.About Us:Lifeway Mobility Holdings LLC...
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