Shift Lead

1 month ago


Ames, Iowa, United States Taco Bell Full time
Shift Lead Role at Taco Bell

You will be working with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.

Key Responsibilities:
  • Support the Restaurant General Manager (RGM) by running great work shifts and meeting Taco Bell standards.
  • Take ownership and responsibility to solve problems, seek help when needed, and be willing to help and guide others.
  • Ensure Team Members complete all assigned duties and serve safe, quality food in a friendly manner.
  • Ensure the restaurant is a safe place for Team Members to work and customers to visit.
Shift Lead Behaviors:
  • Solve customer complaints quickly and with a smile.
  • Provide feedback to Team Members in a positive manner.
  • Communicate openly and honestly with the Restaurant Management team.
  • Follow cash, security, inventory, and labor policies and procedures.

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