Program Manager for IDD Services

1 week ago


Lynnwood, Washington, United States Redwood Family Care Network Full time

**Job Title:** Program Manager for IDD Services

We are seeking a dynamic and compassionate Program Manager for IDD Services to join our team at the Redwood Family Care Network in Lynnwood, WA. In this role, you will be responsible for leading our team in delivering person-centered care and exceptional service quality to individuals with disabilities.

Job Summary:

  • Collaborate with the Area Residential Director and management team to enhance the lives of those we serve, ensuring their health, safety, and overall well-being.
  • Oversee the integration of health, community inclusion, and behavioral support services to ensure a whole person approach to client care and deliver outcomes aligned with our four pillars: People, Service, Cost, and Safety.
  • Partner effectively with families, guardians, regulatory agencies, and community support systems to advocate for clients' rights and preferences.
  • Ensure compliance with policies, regulations, and standards, while serving as the primary contact for case management and client care inquiries to facilitate timely communication with stakeholders.

Responsibilities:

  1. Develop and implement individualized service plans that prioritize clients' goals related to health, community involvement, and personal development.
  2. Provide on-call support for behavioral incidents, staffing issues, and medical emergencies, and collaborate with the Behavior Specialist for effective data collection and analysis related to client behaviors.
  3. Conduct quality assurance reviews, ensuring timely follow-up on plans of correction and medication adherence, while also responding to audits.
  4. Supervise and train team members, including House Managers and Direct Support Professionals, to promote the organization's mission, vision, and values through coaching, performance evaluations, and collaboration with Human Resources on corrective actions.

Requirements:

  • Bachelor's Degree in Human Services or related field.
  • 2 years' experience working with clients with disabilities.
  • 3 years supervisory experience.

Estimated Salary Range: $67,725 - $70,000 Annually. We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.


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