Traveling Restaurant Operations Manager

2 days ago


Jamaica, New York, United States SSP Full time
Job Description:

We are seeking an experienced Restaurant Operations Manager to join our team at SSP America. As a key member of our airport operations team, you will be responsible for managing the day-to-day operations of our restaurants, ensuring exceptional guest service, and driving sales growth.

Key Responsibilities:
  • Manage and supervise General Managers to ensure proper completion of assigned tasks and goals.
  • Ensure food quality and standards, maintain recipe adherence and portion control, and comply with company, brands, and food safety specifications.
  • Optimize food and labor costs to maximize profitability.
  • Recruit, train, and communicate with a team of Food Travel Experts, develop, plan, and assign daily goals, tasks, and assignments.
  • Maintain adherence to all company policies and procedures, as well as state health/sanitation standards.
  • Handle tasks such as management of funds and media, receiving, inventory, purchasing, scheduling, and payroll.
  • Assist in monitoring sales performance through the analysis of sales reports and comparison shopping.
  • Address routine issues and escalate complex problems to higher management as necessary.
Requirements:
  • 7+ years in restaurant/food service in a management/supervisory capacity.
  • 5+ years in a restaurant General Manager capacity.
  • 1+ years as a Multi-Unit Restaurant Manager with oversight of General Managers.
  • Full Service and/or Quick Service restaurant experience preferred. Culinary background is desirable.
  • Relevant certifications include Food Handlers' Card.
  • Proficient level of computer literacy, including MS Office (Word, Excel, PowerPoint, and Outlook), and Point-of-Sale (POS) systems.
  • Ability to interact at all levels, including with executives, union representatives, and diverse hourly team members.
What We Offer:
  • Competitive compensation package, including a base salary of $90,000 - $100,000 and bonus opportunities.
  • Health, Dental, Vision, and Life Plans.
  • Paid Time Off.
  • 401K with company match.
  • Employee Assistance Program.
Why Join Us?

At SSP, we are committed to delivering exceptional service and quality in a high-volume airport setting. We offer a dynamic and challenging environment, with opportunities for growth and development. If you are a motivated and experienced Restaurant Operations Manager looking for a new challenge, we encourage you to apply.



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