Facilities Operations Specialist

7 days ago


Lakewood, Washington, United States The Neiders Company Full time
Job Overview

The Neiders Company, a fully integrated real estate investment firm based in the Pacific Northwest, is seeking an experienced Facilities Operations Specialist to join its team. This role involves performing a variety of maintenance and repair tasks with a strong emphasis on accountability and exceptional customer service.

This position requires working closely with the property management team to address resident maintenance requests promptly and efficiently while upholding the highest standards of quality and professionalism.

Key Responsibilities
  • Accountability: Maintain accurate records of maintenance activities, including work performed, parts used, and time spent. Adhere to maintenance schedules and prioritize work orders based on urgency and resident needs.
  • Customer Service: Provide exceptional customer service to residents by responding to maintenance requests and inquiries courteously and professionally.
  • Maintenance and Repairs: Perform routine maintenance tasks such as plumbing repairs, electrical troubleshooting, HVAC maintenance, and appliance repairs.
  • Property Upkeep: Assist with maintaining the cleanliness and appearance of the property, including landscaping, shared areas, and amenities.
Qualifications
  • High school diploma or equivalent; additional technical certifications or training preferred.
  • Minimum of 2 years of experience in apartment maintenance or a related field.
  • Strong technical skills with the ability to troubleshoot and repair common maintenance issues.
  • Excellent customer service skills with a commitment to delivering legendary service to residents.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Availability to work evenings, weekends, and on-call as needed.
Benefits
  • Full suite of benefits, including Medical, Dental, Vision.
  • Matching 401K.
  • 15 days of PTO.
  • 6 days Paid Holidays + 1 Floating Holiday (Veteran's Day OR Day After Thanksgiving).
  • Housing discounts at TNC properties.
  • Perks & Rewards through Nectar & Gifted.
  • Employee Assistance Program.
  • Opportunity for Advancement.
  • Supplementary Discounts through MetLife.

Your estimated salary is $52,500 per year.



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