Service Operations Coordinator

21 hours ago


Fort Myers, Florida, United States Penske Truck Leasing Full time
About the Role

We are seeking a highly skilled Service Operations Coordinator to join our team at Penske Truck Leasing. This is an exciting opportunity for individuals who enjoy working with customers and coordinating vehicle maintenance services.

Key Responsibilities
  • Develop daily and weekly workforce plans to ensure maximum customer satisfaction and productivity.
  • Communicate effectively with customers regarding maintenance updates, schedule changes, and billing concerns.
  • Ensure all Penske Rental units are properly maintained and prepared for customers.
  • Maintain shop productivity by optimizing the work plan and holding vendors accountable for quality and adherence to schedule.
Requirements

To be successful in this role, you will need:

  • At least 2 years of customer service experience.
  • A minimum of 1 year of hands-on mechanical experience.
  • Strong organizational and communication skills.
  • The ability to work in a fast-paced environment and prioritize tasks effectively.
Salary Information

We offer a competitive salary range of $45,000 - $60,000 per annum, depending on experience.

About Penske

Penske Truck Leasing is a leading provider of transportation solutions, offering a wide range of services including truck leasing, logistics, and technology solutions. We pride ourselves on delivering exceptional customer service and fostering a positive work environment.



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