Hotel Reservation Specialist

4 weeks ago


Orlando, Florida, United States TPG Hotels & Resorts Full time
Reservations Agent

TPG Hotels & Resorts is seeking a skilled Reservations Agent to join our team. As a key member of our reservations team, you will be responsible for providing exceptional customer service and ensuring seamless guest experiences.

Key Responsibilities:
  • Respond to guest inquiries and resolve issues in a timely and professional manner.
  • Familiarize yourself with hotel rooms, services, and local attractions to provide accurate information to guests.
  • Follow hotel rate structures and policies to ensure accurate billing and revenue management.
  • Collaborate with other departments to ensure seamless guest experiences and resolve any issues that may arise.
Requirements:
  • Excellent communication and customer service skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Familiarity with hotel operations and policies.
  • Basic computer skills and proficiency in hotel software systems.

At TPG Hotels & Resorts, we offer a dynamic and supportive work environment, competitive compensation, and opportunities for growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.



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