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Program Manager/Entrepreneurial Resource Centers Lead

1 month ago

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About University Enterprises Corporation at CSUSB

University Enterprises Corporation at CSUSB (UEC) supports the university's educational mission by providing quality services that complement the instructional program. The University depends upon UEC to provide services that cannot be supported with state funds. We're responsible for business enterprises on campus, including dining, bookstore, convenience store, and vending services. We also serve as the grantee for federal, state, and local funding for research and sponsored projects.

Position Summary

This is a temporary, exempt, full-time, benefited position through 6/30/2025. The appointment may be renewed annually based on availability of funds, availability of work, and satisfactory job performance.

Key Responsibilities
  • Under minimal supervision, oversee the successful operation of all currently operating ERCs.
  • Serve as the main programmatic point of contact for the ERCs and work onsite at each ERC location.
  • Monitor operating budget and coordinate with UEC Auxiliary Accounting on all budget and financial transactions.
  • Monitor Affiliate Partner agreements to ensure compliance and milestone completion.
  • Work with all IECE programs to coordinate training schedules, materials, equipment, travel, and logistics to deliver the training on-site or virtually.
  • Plan and confirm all training programs, special initiatives, and events with Affiliate Partners, other partner organizations, and/or IECE programs.
  • Develop a recruitment and outreach plan for the recruitment of Affiliate Partners and training participants in collaboration with other IECE programs as needed.
  • Develop promotional materials and distribute on all IECE and program-specific social media and email platforms.
  • Manage and update meeting room reservation calendars and prepare meeting rooms for meetings.
  • Ensure the smooth and effective planning and functioning of training events.
  • Create event flyers, send out weekly online communications, flyer posting, and managing monthly newsletters and events.
  • Provide a monthly activity log to the IECE Director.
  • Attend daily/weekly meetings as needed.
  • Monitor submission portal and review all Affiliate Partner applications submitted.
  • Provide frequent updates of pertinent and timely information regarding all ERC program activities, issues, and opportunities to the IECE Director and IECE leadership team.
  • Answer all incoming calls for ERC Affiliate Partner services and assist clients.
  • Communicate any changes in events to appropriate IECE programs and team members.
  • Understand and respond to all clients' needs and requests in a timely and professional manner.
  • Use good time management skills in prioritizing work and scheduling workshops and events.
  • Represent the IECE and the ERCs in an official capacity regarding program activities and coordinate communication with the business community of the Inland Empire region area.
  • Lead and manage the program in accordance with the core values of the IECE, which include thinking like an owner, being results-driven, constant learning, and representing the ERCs at weekly and quarterly/annual IECE leadership team meetings.
Minimum Qualifications
  • Education: High School Diploma or GED.
  • Experience: 3+ years of experience working in a program management, customer service, event planning, or hospitality management role.
  • Other: Must have a valid California Driver's License, be able to proficiently use Canva for graphic design, and be able to post to and manage all social platforms.
Preferred Qualifications
  • Bachelor's degree in a business or a closely related field is desired.
Benefits
  • Medical, Dental, Vision, Flex Cash option.
  • CalPERS Retirement and CalPers 457.
  • Group Term Life/Accidental Death & Dismemberment (AD&D).
  • Holidays & Personal Holiday.
  • Vacation and Sick pay accruals.
  • Educational Assistance Benefit is based on availability of funding.
  • Workers' Compensation, Unemployment Insurance, State Disability Insurance.
Equal Opportunity Employer

University Enterprises Corporation at CSUSB is committed to a diverse workforce and affirmative action, and is an equal opportunity employer. UEC maintains and promotes a policy of non-discrimination and non-harassment on the basis of race, sex, gender, color, age, religion, national origin, ancestry, marital status, sexual orientation, physical or mental disability, pregnancy, medical condition, genetic characteristics, status as a disabled veteran, or disabled veteran of the Vietnam era.