Customer Service Representative
4 weeks ago
City National Bank of WV is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and identifying opportunities to improve customer satisfaction.
Key Responsibilities:
- Provide excellent customer service through phone, email, and in-person interactions
- Resolve customer complaints and concerns in a timely and professional manner
- Identify opportunities to improve customer satisfaction and implement solutions
- Collaborate with internal teams to resolve customer issues and improve processes
- Stay up-to-date on bank products and services to provide accurate information to customers
Requirements:
- 1-2 years of customer service experience in a banking or financial services environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- High school diploma or equivalent required; associate's or bachelor's degree preferred
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Customer Service Representative
4 weeks ago
Charleston, West Virginia, United States City National Bank of WV Full timeAbout City National Bank of WVWe are an EQUAL OPPORTUNITY EMPLOYER, INCLUDING DISABILITY/VETSCustomer Service Representative RoleAs a Customer Service Representative at City National Bank of WV, you will be the first point of contact for customers, representing the bank in a professional and helpful manner. You will provide exceptional customer service by...
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Customer Service Representative
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