Store Team Member

4 weeks ago


Westlake, Ohio, United States Michaels Stores Full time
Job Summary

Maintain a high standard of overall store appearance, including cleanliness and recovery standards, to deliver our brand promises. Provide friendly customer service, assist customers in finding products, and ensure a clean and safe environment for customers and staff.

Key Responsibilities
  • Collect and dispose of trash according to approved procedures.
  • Dust and damp mop floors following approved procedures.
  • Move equipment and products for proper cleaning and place products back in correct placement.
  • Clean assigned areas using assigned materials and equipment.
  • Deep clean key areas of the store, including bathrooms, breakrooms, entryways, and high-traffic areas.
  • Keep cleaning equipment neat and orderly, and notify supervisor of supply needs in advance.
  • Seek out areas requiring cleaning and take initiative to complete tasks.
  • Complete all tasks assigned by supervisor.
  • Perform tasks in accordance with federal, state, and county guidelines.
  • Maintain positive and respectful interactions with team members and customers.
  • Project a positive image and serve as a role model for other team members.
Additional Responsibilities
  • Provide a fast and friendly checkout experience, and execute cash handling to standards.
  • Engage customers on benefits of rewards programs and private label credit cards, and complete enrollments.
  • Assist with omnichannel processes, including Buy Online Pickup in Store (BOPIS) and Ship from Store (SFS).
  • Participate in truck unloading, stocking, and planogram (POGs) processes.
  • Support shrink and safety programs.
  • Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements.
Preferred Qualifications

Retail and/or cleaning experience preferred.

Work Environment

Ability to remain standing for long periods of time, move throughout the store, and perform regular bending, lifting, carrying, reaching, and stretching. Lifting heavy boxes and accessing high shelves by ladder or similar equipment. Public retail store setting with climate-controlled areas and some outdoor work. Use of standard commercial cleaners and chemicals from cleaning supplies.



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