Auto Parts Sales Professional
5 days ago
Parts Authority is a leading distributor of automotive replacement parts, tools, equipment, and transmissions. With over 300 locations nationwide, we're a trusted partner for top-quality automotive parts.
Our team is dedicated to providing exceptional customer service and support. As an Auto Parts Counter Professional, you'll play a key role in building and maintaining relationships with our customers, ensuring they receive the best service and support.
Responsibilities- Customer Engagement: Develop and maintain productive relationships with existing customers.
- Sales Excellence: Meet sales targets and drive growth through effective sales strategies.
- Professional Interaction: Provide courteous and professional service to customers.
- Customer Familiarity: Understand customer needs and preferences to deliver tailored solutions.
- Problem Solving: Locate hard-to-find parts and negotiate with vendors for the best deals.
- Accurate Quoting: Provide precise quotes and follow up with customers to ensure orders are placed.
- Sales Tracking: Monitor sales performance and promote company specials.
- Collaboration: Work with colleagues to achieve sales goals and foster new opportunities.
- Order Fulfillment: Fulfill customer orders from various sectors, including installers, fleets, municipalities, and car dealerships.
- Additional Duties: Perform other duties as assigned.
- Experience: Minimum 3 years in counter sales in a competitive market, with a preference for wholesale auto parts sales in the aftermarket industry.
- Phone Skills: Exceptional phone skills with a positive, enthusiastic, and attentive tone.
- Customer Base: An existing customer base is a plus.
- Communication: Excellent negotiation, interpersonal, and communication skills (both written and verbal).
- Customer Service: Passionate about exceptional customer service and exceeding sales goals.
- Relationships: Ability to build and maintain lasting business relationships.
- Automotive Knowledge: General automotive knowledge is preferred.
- Results-Oriented: Focused on results, a producer, closer, and committed to growth.
- Tech-Savvy: Experience with POS systems and proficiency in MS Office applications (Word and Excel).
- Time Management: Strong organizational and time management skills.
- Multi-Lingual: Spanish and/or Chinese (Mandarin or Cantonese) is a plus.
- Independent Worker: Ability to act and operate independently to accomplish objectives.
- Dynamic Personality: Outgoing, assertive, proactive, positive, with a 'can-do' attitude and tenacity in pursuit of goals.
- Comprehensive Coverage: Medical, Pharmacy, Dental, and Vision Coverage.
- Insurance Options: Basic Life and AD&D, Short and Long Term Disability Coverage.
- Flexible Accounts: Flexible Spending Account, Commuter Expense Reimbursement Account, Health Savings Account, Health Reimbursement Account.
- Additional Benefits: Accident Insurance, Critical Illness Insurance, Hospital Indemnity Insurance, ID Theft Insurance, Legal Plan Insurance, Pet Insurance.
- Employee Support: Employee Assistance Program (EAP), Paid Holidays, Sick Leave, and Vacation.
- Financial Security: Profit Sharing/401(k) Plan.
- Discounts: Employee Discounts on Merchandise.
We consider applicants for all positions without regard to race, color, creed, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, citizenship status, presence of a non-job-related medical condition, or any other legally protected status.
We're committed to creating a diverse and inclusive work environment that values and respects all employees.
CompensationThe Auto Parts Counter Professional reports directly to the Store Manager and will be responsible for inside sales activity within the store. To succeed in this role, you must be able to build and maintain productive relationships with existing customers and close sales to achieve goals.
The compensation for this role is USD $20.00/Hr.
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