Parking Operations Coordinator
2 days ago
Job Title: Parking Operations Specialist
Job Summary:
This position will perform routine administrative, operational, financial, and customer-support services related to campus parking, transportation, and NOVACard operations.
Key Responsibilities:
- Perform front office duties, including permit sales, citation payments, NOVACard issuance, cash drawer reconciliation, and general customer support.
- Manage Print Services, refill paper, toner, and staples as needed, and troubleshoot paper jams.
- Support duties include monitoring SmarterTrack for tickets and addressing them as necessary, escalating tickets to Tier 2 as needed.
- Perform parking enforcement duties, including checking parking areas for infractions against parking policy, issuing citations to vehicles, and maintaining parking equipment and hardware.
- Operate a state enforcement vehicle while performing duties.
Essential Functions:
- Front Desk
- Manage Print Services
- Parking Enforcement
Requirements:
- Customer service experience
- Computer experience working in a Windows environment
- Valid Driver's License
Preferred Qualifications:
- Cash-handling experience
- Experience in an office environment
- Experience dealing with customer concerns and problems
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