Patient Access Representative I- CPKH Patient Access
6 days ago
We are seeking a highly organized and detail-oriented Patient Access Representative to join our team at Carle Health. As a Patient Access Representative, you will be responsible for creating accurate and thorough registration for each patient visit, ensuring compliance with regulations and maintaining the highest level of customer service.
Key Responsibilities- Obtain and input accurate demographic and insurance data to ensure accuracy
- Schedule, register, and obtain signatures in accordance with compliance regulations
- Collect accurate, complete, and compliant data from patients and guarantors
- Utilize tools such as real-time eligibility responses, online resources, phone, or fax to verify eligibility and ensure accuracy
- Understand and communicate patient benefit information and follow collection guidelines
- Understand and execute downtime procedures to ensure data integrity
- Typing speed and accuracy of a minimum of 40 wpm
- Basic computer knowledge using word processing, spreadsheets, email, and web browser
- Ability to multi-task and work efficiently to maintain patient movement and schedules
- Ability to communicate and work collaboratively with Patient Access Manager, Patient Access Supervisor, Physicians, Physician offices, and Carle Health Ancillary departments
Carle Health is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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