Logistics Operations Manager

4 weeks ago


Avon Lake, Ohio, United States Schneider Full time
Job Overview

Schneider is seeking a skilled Account Manager to oversee the logistics operations for one of our customers in Avon Lake. The ideal candidate will work closely with internal and external teams to resolve customer and carrier issues, identify improvement opportunities, and promote capabilities to sell additional services.

Responsibilities
  • Analyze and improve systems and procedures to resolve customer and carrier issues.
  • Develop a thorough understanding of the customer's supply chain to identify and execute improvement opportunities.
  • Promote capabilities to sell additional services to the customer and grow their account.
  • Develop and manage business relationships with key stakeholders.
  • Assist the sales team in presenting services to potential customers.
  • Support the start-up of new accounts by creating and implementing business plans.
  • Conduct regular account performance reviews to ensure stakeholder satisfaction.
  • Serve as the liaison between the customer and Schneider teams.
Requirements
  • Bachelor's degree in transportation, logistics, or a related field.
  • 4-6 years of relevant work experience.
  • Strong verbal and written communication skills.
  • Excellent customer service and sales skills.
  • Able to travel to customer locations.
Benefits
  • Medical, dental, and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program.
  • Tuition reimbursement.


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