Technical Solutions Specialist

7 days ago


Billerica, Massachusetts, United States Mettler-Toledo Full time
About the Role

We are seeking a skilled Technical Solutions Specialist to join our team at Mettler-Toledo Thornton. As a key member of our organization, you will play a crucial role in delivering exceptional customer support and driving business growth.

Key Responsibilities:

  • Provide technical expertise and support to customers, addressing their complex queries and concerns.
  • Collaborate with cross-functional teams to develop innovative solutions and enhance product offerings.
  • Conduct in-depth analysis of customer applications, identifying areas for improvement and opportunities for growth.
  • Develop and deliver training programs to ensure customers receive the necessary support and resources to succeed.

Requirements:

  • Bachelor's degree in electrical or mechanical engineering, life sciences, or a related field.
  • Minimum of 1-3 years of technical, customer service, or related experience.
  • Excellent communication and problem-solving skills, with the ability to work effectively in a hybrid model.
  • Knowledge of SAP is a plus.


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