Senior Cloud Program Director
6 days ago
Job Overview
">This role is responsible for delivering critical Contact Center transformation initiatives at Fidelity TalentSource LLC. As a senior leader, you will work across the organization to ensure successful project outcomes.
">About the Role
">We are seeking an experienced cloud program director with 10+ years of related work experience in large Project or Program Management using Agile frameworks and processes. The ideal candidate will have a proven track record of delivering complex technical projects requiring collaboration across organizations.
">Responsibilities
">- Demonstrate program management skills and expertise in agile environments.
- Manage multiple deliverables in a deadline-driven environment.
- Influence all levels of the organization to achieve business outcomes.
- Develop and execute strategies to meet modernization commitments.
- Collaborate with business and technical team members in a matrix environment.
- Build and maintain relationships with stakeholders.
Requirements
">To be successful in this role, you must have:
">- Strong analytical, organizational, and communication skills.
- Conceptual thinking, problem-solving capabilities, and flexibility.
- A continuous improvement mindset working in agile environments.
- Scrum @ Scale experience is a plus.
- Ability to interact with and present to senior leadership.
- Experience working with business and technical teams in a matrix environment.
- Cloud migration experience is required.
Benefits
">Fidelity TalentSource LLC offers a competitive salary of $140,000 per year, commensurate with experience, plus benefits including health insurance, retirement plans, and paid time off.
">About Fidelity TalentSource LLC
">Fidelity TalentSource LLC is a leading provider of temporary staffing services for the financial industry. We welcome individuals from diverse backgrounds to join our team and contribute to our mission of strengthening the financial well-being of our clients.
">Dynamic Working
">We offer a hybrid working model that blends onsite and offsite work experiences. Most associates work onsite all business days every other week in a Fidelity office. This allows us to maintain our business strategy and culture while providing flexibility and work-life balance.
">Equal Opportunity Employer
">Fidelity TalentSource LLC is an equal opportunity employer committed to diversity and inclusion. We strive to create a workplace where everyone feels valued, respected, and empowered to succeed.
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