Patient Care Coordinator

1 month ago


Burlington, Vermont, United States Cortica Full time
Job Description

Cortica is seeking a highly skilled Site Care Coordinator to join our team. As a key member of our multi-disciplinary team, you will play a crucial role in optimizing client and provider scheduling to enhance service delivery and operational efficiency.

Key Responsibilities
  • Guide patients through care pathways efficiently, monitoring their progress and proactively identifying and addressing care delays and barriers.
  • Serve as the point of contact for families, streamlining communication and guiding them through their Cortica journey.
  • Keep families informed about wait times for services.
Scheduling Optimization
  • Create scheduling plans that adhere to best practices, ensuring providers are utilized to their full capacity while aligning with the client's needs.
  • Collaborate with clinical teams to integrate strategies into broader care plans, promoting a holistic approach to care.
  • Manage requests for Paid Time Off (PTO) from providers, ensuring that these do not disrupt the overall service delivery.
Communication and Collaboration
  • Collaborate closely with the on-site leadership team to address and resolve client scheduling concerns efficiently and professionally.
  • Address client inquiries and requests promptly, maintaining high standards of service.
Requirements
  • 4+ years of scheduling experience in ABA services or related fields.
  • Strong problem-solving skills.

Cortica offers a competitive compensation package, including a base pay range of $25.98 to $32.48, and a comprehensive benefits package. We are an equal opportunity employer and welcome applications from diverse candidates.


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