Safety Communications Center Operator

3 weeks ago


Cincinnati, Ohio, United States 3CDC Full time
Job Summary

The Security Monitoring Center Operator will play a pivotal role in ensuring the safety and security of 3CDC patrons. This position requires the ability to monitor various security systems, respond to emergencies, and maintain accurate records of incidents.

Key Responsibilities
  • Monitoring and Surveillance: Operate and monitor surveillance equipment, alarms, and other security systems to detect suspicious activities and security breaches.
  • Emergency Response: Quickly assess and respond to alarms, alerts, or calls for assistance, notifying appropriate emergency services as needed.
  • Documentation and Reporting: Maintain accurate records of incidents, actions taken, and communications with authorities and stakeholders.
  • Coordination and Communication: Coordinate with security personnel, law enforcement, and onsite personnel to ensure a coordinated response.
  • Technical Support: Troubleshoot and resolve technical issues with security systems and equipment.
Requirements
  • Proven training and/or experience in security, security monitoring, or related fields.
  • Knowledge of surveillance equipment and security protocols.
  • Ability to remain calm and focused under pressure during emergencies.
  • Excellent communication skills to interact with diverse stakeholders in a professional manner.
Working Conditions

The Security Monitoring Center Operator will work in a controlled environment and must demonstrate the ability to conduct themselves professionally and maintain operational security.



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