Technical Support Specialist

3 weeks ago


Homer, Illinois, United States South Peninsula Hospital Full time
South Peninsula Hospital IT Support Specialist

As a key member of our Information Technology team, you will provide Help Desk support and contribute to the day-to-day operations of our Information Systems. Your expertise will be essential in ensuring the smooth functioning of our systems and delivering exceptional customer service to our staff and patients.

Key Responsibilities:
Provide technical support for hospital staff and patients
Troubleshoot and resolve IT issues
Collaborate with the IT Director on special projects
Maintain accurate documentation of system administration functions

Requirements:
Associate Degree or higher in a related field
2+ years of experience in a support role or similar position
Strong knowledge of networking protocols and Microsoft products
Excellent customer service skills and attention to detail

Work Environment:
South Peninsula Hospital is a combined 22 bed Acute Care Hospital and 28 bed Long Term Care facility located on the southern end of the Kenai Peninsula. The position requires walking, standing for periods of time, stooping, sitting and occasional lifting. Persons in this position may be exposed to infectious diseases, including various blood-borne pathogens, potential muscle strains and falls. Generally, physical demands are light and most work is performed inside. Work hours may fluctuate based on the needs of the department.
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