Bilingual Collections Specialist
1 day ago
The Role:
We are seeking a highly skilled and bilingual collections specialist to join our team at Margaret W. Wong & Assoc. The ideal candidate will have at least 1 year of experience in heavy phone collections and possess excellent communication skills.
Responsibilities:
- Process installment credit card payments in a timely and efficient manner
- Resolve declined credit cards and ensure seamless payment processing
- Making collection calls on delinquent accounts to recover outstanding balances
Requirements:
- At least 1 year of experience in heavy phone collections
- Good computer skills and proficiency in relevant software
- Excellent phone etiquette and communication skills
What We Offer:
- A 100% office-based position with a great benefits package
- Bi-Lingual Spanish proficiency required for effective communication with clients
- A competitive salary and opportunities for career growth and development
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