Massage Therapist

4 weeks ago


New York, New York, United States The Hongkong and Shanghai Hotels LTD Full time

As a Massage Therapist at The Peninsula New York, you will apply scientifically developed massage techniques to improve muscle tone and circulation, enhancing wellbeing and reducing stress and tension.

Key Accountabilities:

  • Acknowledge the confidential nature of the professional relationship with a client and respect each client's right to privacy.
  • Responsible for the comfort of all guests while performing treatments, directing all efforts toward guest satisfaction.
  • Maintains excellence in all spas trained treatments and 5-star service.
  • Communicate in an appropriate manner with the Spa Reception Desk staff on a regular basis to ensure accuracy of appointments, billing, and retail sales.
  • Promotes wellness and accommodates guests during treatment to meet their wellness needs.
  • Responsible for maintaining consistency in treatment and quality of performance in accordance to training program and Peninsula's standards.
  • Demonstrates professional excellence through regular self-assessment of strengths, limitations, and effectiveness by continued education and training.

General Requirements:

  • Qualified therapist with New York State massage therapy license and must be kept up to date in accordance with law.
  • CPR/AED Certified a plus.
  • Demonstrable true 5-star Spa experience with all guest interactions.
  • Sound understanding of holistic and wellness Spa.
  • Personal passion for holistic/wellness concept, treatments, and spa industry.
  • Limitless energy and a 'can-do' attitude.
  • Strong and supportive team member always.

About The Peninsula New York:

Located on Fifth Avenue in the heart of Manhattan, The Peninsula New York is set in one of the city's most prestigious shopping, entertainment and cultural districts, just a few blocks from Central Park.

Since its debut in 1988, the hotel has exemplified exquisite service, heritage, and attention to detail.


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