Supervisor of Independent Living Apartments

4 days ago


Lewiston, Maine, United States Covenant Health Full time
Job Summary

The Interim Supervisor of St. Mary's Residences is responsible for the management and operation of the 128-unit independent living apartment complex, ensuring sound financial and service-oriented practices in accordance with government regulations and housing authority guidelines.

Key Responsibilities
  • Supports and promotes the mission and values of Covenant Health Ministry.
  • Follows procedures consistent with HUD and Lewiston Housing Authority to provide efficient and effective operation of St. Mary's Residences.
  • Maintains up-to-date knowledge of regulatory practices to ensure compliance with safety regulations.
  • Accountable for 100% occupancy of 128 apartments and maintains an updated waiting list to prevent vacancy loss.
  • Prepares written communication with maintenance and housekeeping staff for timely renovations of vacant apartments.
  • Selects prospective new tenants from the waiting list and schedules appointments for viewing apartments and tours of the building.
  • Reviews admission criteria and eligibility for subsidized housing or market rate apartment with prospective tenants.
  • Contact Lewiston Housing Authority for an appointment to execute a lease and determine a move-in date.
  • Finalizes the admission process by reviewing St. Mary's Residences handbook for rules and regulations, transfer of keys, etc.
  • Implements an orientation schedule for tenants moving into St. Mary's Residences.
  • Maintains staff focus on the customer to create a memorable experience for the residents.
  • Resolves customer concerns.
  • Makes sound operational decisions in total management of the building.
  • Assists with annual inspections by the Maine State Housing Authority and monthly inspections by Lewiston Housing Authorities.
  • Corrects any deficiencies within the required time to avoid the abatement of the apartment, which would result in loss of income.
  • Assists the residents in the spirit of St. Marguerite d'Youville.
  • Delegates effectively.
  • Maintains all required competencies and completes annual compliance courses on time.
Requirements
  • Excellent interpersonal and customer service skills.
  • Associate degree required; Bachelor's degree preferred.
  • Three years' experience required.
  • Fluent in English and French preferred.

Covenant Health is an equal opportunity employer and prohibits discrimination based on race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age (40 or older), disability, and genetic information.



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