Airport Lounge Manager

7 days ago


Houston, Texas, United States Flik Hospitality Group Full time

As a highly skilled Airport Lounge Supervisor, you will be responsible for ensuring optimal customer service and client satisfaction in the fast-paced environment of an airport lounge.

In this role, you will work closely with unit management to monitor activities and ensure compliance with Company, government, and accrediting agency standards and regulations.

Your key responsibilities will include:

  • Providing exceptional customer service and ensuring that clients have an excellent experience in the lounge.
  • Managing costs effectively to meet and exceed stated expectations.
  • Assisting with operational activities, including quality improvement, sanitation, infection control, and facility-related activities.
  • Maintaining health, safety, and sanitation guidelines for all products.

To be successful in this role, you will need:

  • A minimum of 3-5 years of relevant experience in a supervisory or management position.
  • SUPERVISORY SKILLS AND LEADERSHIP QUALITIES to motivate and coach team members.
  • EXCELLENT COMMUNICATION SKILLS to communicate effectively with management, clients, customers, and associates.
  • ABILITY TO MULTI-TASK and prioritize tasks efficiently.
  • INITIATIVE, SENSE OF URGENCY, RESPONSIBILITY, FLEXIBILITY, AND LEADERSHIP to drive results and achieve goals.

We offer a competitive salary of $48,000.00 per year, as well as a comprehensive benefits package, which includes medical, dental, vision, life insurance, disability insurance, retirement plan, paid time off, holiday time off, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts.



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