Retail Associate

4 weeks ago


Lexington, Kentucky, United States Sam's Club Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Member Service Representative. As a key member of our team, you will be responsible for providing exceptional service to our members, ensuring a positive shopping experience, and maintaining a clean and safe environment.

Key Responsibilities
  • Provide exceptional customer service to members, responding to their needs and resolving any issues in a timely and professional manner.
  • Assist members with their purchases, including operating cash registers, processing transactions, and locating merchandise.
  • Maintain a clean and safe environment, including sweeping and cleaning the parking lot, and ensuring that carts and flatbeds are available and organized.
  • Assist with club pick-up orders, including contacting members to notify them of delayed pickup times, and ensuring that products are selected and packaged according to company policies and procedures.
  • Resolve member issues and concerns, and promote the company's products and services.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment, and to multitask and prioritize tasks effectively.
  • Excellent communication and interpersonal skills.
  • Ability to stand for long periods of time, and to lift and move merchandise as needed.
Benefits

As a Member Service Representative at Sam's Club, you will enjoy a competitive hourly wage, as well as performance-based bonus awards and other great benefits, including health benefits, financial benefits, and paid time off.

Additionally, you will have access to our Live Better U education benefit program, which provides tuition, books, and fees for full-time and part-time associates in Walmart and Sam's Club facilities.



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