Front Desk Coordinator
5 hours ago
About Sono Bello
Sono Bello is a dynamic and high-energy work environment where team members can make a difference. We love what we do, and it shows, as we are the national leader in providing cutting-edge, personalized body transformations.
Job Summary
We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team. As a key member of our operations support team, you will be responsible for providing exceptional customer service, managing schedules, and maintaining a clean and organized front office.
Key Responsibilities
- Provide excellent customer service to patients and visitors
- Manage schedules, check patients in and out, and maintain accountability for the schedule book
- Introduce visitors to the appropriate personnel and conduct confirmation calls for appointments
- Pull next day's patient charts, organize, and prepare new patient charts
- Maintain inventory of front office supplies, check email, and forward to staff members
- Organize and maintain file systems and keep the front desk and lobby area clean
- Process payments, print daily close-out reports, and fill deposit slips
Requirements
- High school diploma or better
- 1 year of office/administrative experience preferred
- Ability to work Tues-Sat on a regular basis
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Physical Demands
- Use of telephone, computer, and other related instruments or devices
- Vision and hearing acuity
- Standing and walking for periods of time
- Ability to lift up to 25 pounds
Key Skills/Qualifications
- Familiarity with MS Office, including Excel
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of customers or employees
- Ability to add, subtract, multiply, and divide
- Ability to problem-solve
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