Dining Services Manager

4 days ago


New Haven, Connecticut, United States Lifebridge Community Services Full time
About Us

We believe our team members, clients, and community matter.

Celebrating over 170 years of service, LifeBridge is a leading non-profit behavioral health organization supporting adults, children, and adolescents.

Our mission is to provide nutritional meals to older adults in the greater New Haven area through our Meals on Wheels program.

Job Description

The Dining Services Manager will be responsible for ensuring the highest standards of food safety are consistently adhered to, handling multiple daily tasks in an accurate and timely manner, and interacting effectively with program participants and volunteers.

Responsibilities
  • Customer Service: Provide excellent customer service to program participants and ensure their confidence and trust in the FSE Program and the Agency.
  • Meal Operations: Supervise the daily ordering, serving, and clean-up of meals in an accurate and timely manner, maintain a meal reservation system in accordance with program rules and regulations, and assist in enrolling new program participants.
  • Volunteer Management: Oversee and supervise the daily activities of onsite volunteers, develop and maintain effective working relationships with all volunteers, and create and maintain a respectful and productive work environment.
  • Money and Data Management: Accurately record and account for all donations and monies received onsite and forward them on a daily basis to the LifeBridge Community Services Billing Specialist, accurately maintain required daily attendance, meal temperature, and meal evaluations records and forward them on a weekly basis.
  • Compliance: Be knowledgeable of and consistently adhere to all policy and procedure guidelines in the Café Manager's Manual, consistently adhere to all federal and state mandated regulations to ensure food safety.
Requirements
  • Bachelor's degree or equivalent experience.
  • Ability to interact with a diverse population, especially with the elderly.
  • Effective communication skills with the ability to read, write, and speak English fluently, bilingual is a plus.
  • Present with a neat, clean, and professional appearance.
  • Experience in food handling, food preparation, and food serving, elderly nutrition, and/or similar work experience is a plus.
Salary Information

The estimated salary for this position is between $45,000 to $60,000 per year, depending on experience.



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