Logistics Operations Coordinator
3 days ago
About Ryder System
Ryder System is a leading logistics and transportation company that provides innovative solutions to its clients.
Job Overview
We are seeking a highly skilled and experienced Shipment Management Associate II to join our team. This role will be responsible for handling various tasks related to shipment management, including technical support, customer interfacing, continuous improvement, and operational training.
Key Responsibilities
- Technical Support of SMC Operations: Provide tactical front-line support for all command center activities at the account level and after-hours support via pager and remote access as required.
- Customer Interfacing: Active communications (electronic/personal) with internal and external customers on operational issues to ensure all items are addressed in a timely manner.
- Continuous Improvement & ISO 9001 Quality Program: Responsible for developing and documenting operational processes and procedures at the account level to support site-wide ISO 9001 quality system.
- Customer Solution Development and Support: Proved support for peers and subordinates' key operational decisions and non-typical requests to support customers' business needs.
- Operational Training: Participate in the development, deployment, and maintenance of both client-specific and operations generic training materials and delivery methods.
- Project Management: Manage a variety of account-specific and site-wide tactical and strategic projects.
Additional Responsibilities
- The SMC may be required to support the client after hours, such as nights, weekends, and/or holidays via cell phone rotation and remote equipment.
- Perform other duties as assigned.
Required Skills and Qualifications
- H.S. diploma/GED required
- Bachelor's degree preferred in Transportation Management, Logistics, Business Administration or related field
- Two (2) years or more direct Transportation or Logistics work experience required
Estimated Salary: $57,000 - $57,000 per year, depending on experience and qualifications. Benefits include comprehensive health and welfare benefits, paid time off, and a tax-advantaged 401(k) retirement savings plan. Ryder is proud to be an Equal Opportunity Employer and Drug-Free workplace.
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