Customer Service Representative

4 weeks ago


Seattle, Washington, United States PCC Community Markets Full time

About the Role

Courtesy Clerks at PCC Community Markets provide exceptional customer service while bagging groceries and offering carryout. They are responsible for maintaining a clean and organized store environment, including sweeping and taking out the trash.

Key Responsibilities

  • Provide professional customer service
  • Bag groceries and provide carryout according to PCC standards
  • Perform general cleaning duties, including sweeping and mopping the sales floor, cleaning bathrooms, and taking out the trash
  • Maintain cleanliness and order throughout the store
  • Stock bags in the check stands and bulk containers
  • Return merchandise from the check stand to the sales shelf and verify pricing on items
  • Ensure department sanitation, cleanliness, and safety standards are met
  • Operate all equipment in accordance with PCC standards

Requirements

  • Proven ability to provide excellent customer service
  • Available to work a variety of shifts, including mornings, evenings, and weekends
  • Demonstrated organizational and time management skills
  • Excellent communication skills
  • Ability to meet physical demands of the job, including standing, bending, twisting, repetitive motion, and lifting 10-40lbs regularly
  • A current Food Worker Card from the Washington State Department of Health is required

Benefits

  • Additional $1.25/hour Night Differential when applicable
  • Medical, Vision, Dental, Life Insurance, Short Term Disability, Long Term Disability, and Parental Leave
  • Vacation Accrual – 0.06 hours per hour worked
  • Sick Accrual – 0.033 hours per hour worked (Includes Union, State, and City Accrual Rates)
  • Pension through UFCW 3000
  • Discounted ORCA Pass
  • Staff Discount on In-Store Purchases
  • PCC Cooking Classes Discount
  • Free Co-op Membership
  • Bereavement Leave
  • Employee Assistance Program

PCC Benefits Page



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