Summer Residence Assistant Position at UMass Boston
1 week ago
The Summer Assistant position is an integral part of the staffing and services provided to residents and summer conference guests by Capstone on Campus Management LLC. The primary goal of this role is to ensure complete customer satisfaction from the beginning to end of all summer stays.
Estimated Salary: $15 per hour, 12 hours/weekJob Description- Be available to interact with residents/guests in the residence halls.
- Perform administrative tasks such as filing, copying, answering phones, making calls and data entry.
- Work closely with the Conference staff to ensure quality service for summer school students and conference guests.
- Assist with the check-in/out process for summer residents/guests including preparing keys/welcome letters prior to arrival and greeting residents/guests upon arrival.
- Assist in turnover of rooms which includes linen placement/removal.
- Serve as a liaison between guests and the custodial and maintenance staff about completing custodial and maintenance requests.
- Post/remove notices and information as needed.
- Take part in an "on-call" duty system (overnight and rotating weekend duty) on a rotating basis.
- A high school diploma or general education degree (GED).
- Must be a University of Massachusetts Boston undergraduate student at time of application.
- Good academic and disciplinary standing throughout the employment term.
- A strong commitment to providing excellent customer service.
- Accuracy and attention to detail.
- Dependability and willingness to work a flexible schedule.
In exchange for 12 hours/week of work, Summer Assistants receive a single occupancy room within the residence halls, utilities, and WiFi. This contract will run from May 23 to August 24, and Summer Assistants will be hired as summer staff by COCM.
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