Account Manager Employee Benefits Specialist
3 weeks ago
At Alliant Insurance Services, we are committed to providing comprehensive employee benefits to our clients. As an Account Manager for Employee Benefits, you will play a key role in fostering and managing relationships with clients to ensure retention of their mid-market book of business and high satisfaction.
Key Responsibilities:
- Foster and manage overall relationship with clients to ensure retention of mid-market book of business and high satisfaction.
- Review client team's RFPs and select markets for solicitation.
- Analyze market proposals for verification of benefits, premiums, and competitiveness.
- Review coverage contracts for accuracy of policy provisions.
- Meet with clients for pre-renewal strategy, proposal delivery, and explanation.
- Conduct client open enrollment meetings and answer questions regarding benefit coverage.
- Negotiate with markets for benefits premium concessions.
- Ensure that client team handles client benefit inquiries and manages team to effectively service clients, resolves escalated service issues.
- Manage new carrier and plan implementations for book of business.
- Ensure team prepares claims experience and utilization reports and reviews for accuracy.
- React, process, and follow up on new business.
- Meet with clients as needed or directed by Producer.
- Collection of fees, reconciliation, and resolution of any outstanding balances within 60 days of invoicing date.
- Comply with agency management system data standards and data integrity (enter and maintain complete and accurate information).
Requirements:
- Bachelor's degree or equivalent combination of education and experience - 7 years related work experience.
- Valid insurance license.
- Must continue to meet Continuing Education requirements for license renewal.
- Encouraged to complete Career Path requirements as communicated by supervisor.
We are proud to provide comprehensive, high-quality employee programs to meet employees' needs now and in the future, including a very competitive financial package. We encourage you to explore what we have to offer.
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