Property Claims Investigator

5 days ago


Cleveland, Ohio, United States American Family Insurance Full time

We're on a mission to revolutionize the way we approach claims, putting our customers at the heart of everything we do. By harnessing our expertise, technology, and innovative approaches, we aim to redefine the insurance industry's impact on our customers, communities, and company.


This is a game-changing opportunity to join a fully remote/work from home team where you'll spend 80% of your time in the field. Occasionally, you may be required to travel to an office location for face-to-face engagements like team meetings, training, and cultural events. We offer relocation support for eligible candidates.


Job Description:

As a Property Claims Investigator, you'll delve into the origin and cause of claims by engaging with various stakeholders, including insureds, claimants, agents, attorneys, contractors, experts, and public personnel.


You will handle claims in good faith, navigating multiple policy types and numerous endorsements. Conducting on-site inspections when necessary, evaluating damages, and facilitating claim negotiations with insureds, claimants, attorneys, and public adjusters are key aspects of this role.


We provide comprehensive benefits that prioritize your physical, emotional, and financial well-being. You'll have access to a range of medical, dental, vision, and wellbeing benefits. Our competitive 401(k) contribution, pension plan, annual incentive, 9 paid holidays, and 23 days of paid time off (for full-time employees) make us a leader in employee benefits. Additionally, our student loan repayment program and paid-family leave support our employees and their families.


We're an equal opportunity employer committed to complying with all applicable federal, state, and local laws pertaining to non-discrimination, non-harassment, and equal opportunity.


Estimated Salary: $65,000 - $85,000 per year

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