Homeless Services Advocate

5 days ago


Akron, Ohio, United States ACCESS, Inc Full time
Job Description

At ACCESS, Inc., we are dedicated to providing a safe and supportive environment for individuals experiencing homelessness. We are seeking a highly skilled Resident Services Specialist to join our team.

This is a part-time position with a salary of $16.00 per hour. The successful candidate will be responsible for maintaining the safety and security of residents and premises, as well as providing support services to those in need.

The ideal candidate will have 1 year of experience in social work and possess excellent crisis management, listening, verbal and written communication skills. They must also be available to work 3:00pm-11:00pm shifts, including weekends and holidays.

Responsibilities
  • Maintain the safety and security of residents and facility.
  • Complete building checks at stipulated times and document completion.
  • Maintain an active presence in the building by conducting required house checks and a walk-through of the building.
  • Intervene, as necessary, to protect residents from injuring other residents, staff, and themselves.
  • Ensure outside individuals have permission to be on property and document any visitor to the building in the 'visitor log.'
  • Distribute incoming mail according to agency policy.
  • Keep staff workspace clean and organized.
  • Remain at post until relieved by another employee and brief incoming staff regarding all pertinent information.
  • De-escalate potentially volatile situations between residents when necessary.
  • Maintain telephone coverage during shift and monitor security cameras.
  • Interact professionally and maintain appropriate boundaries with residents, employees, visitors, and guests.
Requirements
  • High school or equivalent (Required)
  • Social Work: 1 year (Required)
Benefits
  • Employee assistance program
  • Flexible schedule

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