Bilingual Call Center Specialist

3 days ago


Long Beach, California, United States VirtualVocations Full time
VirtualVocations is seeking a skilled Bilingual Premium Assistance Call Center Analyst to join our team. As a key member of our customer service team, you will be responsible for assisting clients with program inquiries and eligibility for reimbursement. Your expertise in customer service and call center operations will be essential in evaluating client eligibility and providing timely support.

Key Responsibilities:

* Respond to incoming calls from clients and evaluate their eligibility for monthly reimbursement
* Request necessary information from members when documentation is invalid or changes are identified
* Assist with training new agents and manage escalations as required

Required Qualifications:

* 2 years of customer service and/or contact center experience
* Health insurance background and call center experience
* 2 years of experience with Microsoft Office, proficient in Excel and OneNote
* Bilingual in Spanish and English
* Able to manage workflows and complete daily goals

If you are a motivated and detail-oriented individual with a passion for customer service, we encourage you to apply for this exciting opportunity.

  • Long Beach, California, United States One Stop Legal Center Full time

    One Stop Legal Center is seeking a highly organized and personable Bilingual Spanish Receptionist to serve as the first point of contact for our clients. We offer a dynamic and collaborative work environment with a flexible schedule. The ideal candidate will possess exceptional communication skills, a professional demeanor, and a commitment to providing...


  • Long Beach, California, United States Jesse F Moreno CPA PC Full time

    Job OverviewWe are seeking a skilled Bilingual Spanish Accounting Specialist to handle the preparation and review of financial documents for our diverse clientele. This role is crucial in ensuring the accuracy and integrity of financial data.Key Responsibilities:Gather essential financial information for accounting recordsCalculate and document numerical...


  • Huntington Beach, California, United States VERDA HEALTHCARE, INC. Full time

    Position OverviewVerda Healthcare, Inc. is seeking a dedicated Bilingual Member Support Specialist to enhance our member experience. This role is essential in providing exceptional service to our members, ensuring their inquiries and concerns are addressed effectively.Key Responsibilities:Deliver outstanding customer service by assisting members with their...


  • Huntington Beach, California, United States VERDA HEALTHCARE, INC. Full time

    Position OverviewVerda Healthcare, Inc. is seeking a dedicated Bilingual Member Services Specialist to enhance our customer support operations. This role is pivotal in delivering exceptional service to our members, ensuring their inquiries and concerns are addressed with utmost professionalism.Key ResponsibilitiesCustomer Engagement: Provide outstanding...

  • Case Manager I

    2 weeks ago


    Long Beach, California, United States Tarzana Treatment Center Full time

    Job SummaryWe are seeking a highly skilled and compassionate Case Manager I to join our team at Tarzana Treatment Centers, Inc. as a Housing Transition Specialist. In this role, you will provide case management services to individuals navigating the transition from homelessness to permanent housing.Key ResponsibilitiesConduct housing assessments and develop...


  • Long Beach, California, United States Bizzell Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Security Officer - Substitute On Call to join our team at the Bizzell Group. As a key member of our security team, you will be responsible for providing substitute and/or call-in services of a security officer, ensuring the safety and security of our staff, students, and visitors.Key...


  • Long Beach, California, United States TalentZok Full time

    Job OverviewBilingual Spanish - Administrative Coordinator - TalentZokPOSITION SUMMARYAre you seeking a rewarding career opportunity with a dynamic organization? This role involves a variety of essential responsibilities as outlined below.We have an immediate opening for a Bilingual Spanish - Administrative Coordinator who possesses:Minimum of 2 years of...


  • Long Beach, California, United States Blue Shield of California Full time

    About the RoleWe are seeking a highly skilled and experienced Community Resource Center Representative to join our team at Blue Shield of California. As a key member of our Community Resource Center team, you will play a vital role in providing exceptional customer service to our members and the community.Key ResponsibilitiesResolve issues and inquiries...


  • Long Beach, California, United States Roots Through Recovery Full time

    Job Opportunity at Roots Through RecoveryWe are seeking a highly skilled and compassionate Bilingual Behavioral Health Therapist to join our team at Roots Through Recovery, a leading trauma-focused outpatient treatment center in Long Beach, CA.About the RoleAs a Bilingual Behavioral Health Therapist, you will play a critical role in providing high-quality...


  • Long Beach, California, United States PMD WELLNESS CENTER Full time

    Opportunity for a Medical Assistant at PMD Wellness CenterAre you committed to delivering exceptional support to healthcare teams and enhancing patient care? PMD Wellness Center is seeking a dedicated Medical Assistant to contribute to our mission of providing high-quality health services.Position Overview:In the role of Medical Assistant, you will be...


  • Huntington Beach, California, United States Array Corporation Full time

    Job OverviewPosition: Bilingual Healthcare Customer Support SpecialistCompensation: $20 to $22 per hour (Based on experience)Experience Required:At least one (1) year of experience in customer service.Preferred: one (1) year of experience in marketing.Educational Background: Bachelor's degree in Business, Marketing, Communications, or equivalent professional...


  • Long Beach, California, United States WelbeHealth Full time

    The WelbeHealth PACE initiative is dedicated to assisting seniors in remaining in their homes and communities by delivering comprehensive healthcare and community-based services. Our mission is to provide the most vulnerable seniors with enhanced quality and compassion within a value-driven framework. The Senior Care Enrollment Specialist plays a crucial...


  • Long Beach, California, United States Colonial Care Center Full time

    Position Overview:We are currently in search of a Nutritional Culinary Specialist to enhance our team at Colonial Care Center. This role is essential in preparing meals that cater to the dietary needs of our patients.Role Responsibilities:The Nutritional Culinary Specialist plays a crucial role in ensuring that each patient receives their daily nutritional...


  • Long Beach, California, United States City of Long Beach Full time

    POSITION TITLE: Educational Support Specialist (Library Aide Non-Career)COMPENSATION: $17.07 HourlyEMPLOYMENT TYPE: Unclassified - Part-Time, SeasonalDEPARTMENT: Library ServicesOVERVIEW: The Library Services Department is seeking to fill a part-time, non-career position for an Educational Support Specialist within the Family Learning Centers (FLC) Program....


  • Long Beach, California, United States Roots Through Recovery Full time

    About Roots Through RecoveryWe are a trauma-focused outpatient treatment center for adults and adolescents in Long Beach, CA, dedicated to providing high-quality care and mental health solutions. Our mission is to be the best treatment option for the Long Beach community and provide a path toward a better life for our patients.Job SummaryWe are seeking a...


  • Long Beach, California, United States Blue Shield Of California Full time

    Job Overview As a vital member of our Medi-Cal Customer Experience Teams, you will handle incoming calls from members seeking assistance with their Blue Shield of California Medi-Cal Insurance Coverage. Our call centers operate Monday through Friday from 8:00 AM to 6:00 PM, including select holidays. Successful candidates will participate in a comprehensive...


  • Long Beach, California, United States Long Beach Memorial Medical Center Full time

    Job SummaryLong Beach Memorial Medical Center is seeking a skilled Medical Laboratory Specialist to join our team. As a Medical Laboratory Specialist, you will play a critical role in the diagnosis and treatment of patients by performing laboratory tests and analyzing results.Key ResponsibilitiesCollect and process blood and tissue samples for testingOperate...


  • Long Beach, California, United States City of Long Beach, CA Full time

    Salary: $17.07 Hourly Location: City of Long Beach, CA Job Type: Unclassified - Part-Time, Seasonal Department: Library Services Position Overview The Department of Library Services is seeking a part-time, non-career Educational Support Specialist to join our Family Learning Centers (FLC) Program. The FLC provides essential homework assistance, educational...


  • Long Beach, California, United States City of Stars Collision Center Full time

    Job OverviewAt City of Stars Collision Center, we pride ourselves on delivering exceptional service in the automotive repair industry. We are currently in search of a Client Relations Specialist who is dedicated and accountable to join our team.Key Responsibilities:Performing data entry tasks with accuracyHandling incoming phone inquiriesWelcoming and...

  • CT Imaging Specialist

    3 weeks ago


    Long Beach, California, United States Long Beach Memorial Medical Center Full time

    Job OverviewWe are seeking a dedicated CT Imaging Specialist to join our team at Long Beach Memorial Medical Center. This role involves providing high-quality imaging services while ensuring patient safety and comfort.Certification RequirementsACLS: Advanced Cardiac Life SupportBLS: Basic Life SupportPALS: Pediatric Advanced Life SupportNRP: Neonatal...