Senior Technical Consultant

4 weeks ago


Austin, Texas, United States Paddle Full time
About the Role

We're seeking a skilled Senior Solution Architect to join our team at Paddle. As a key member of our Sales team, you'll work closely with our customers to deliver exceptional technical solutions and drive business growth.

Key Responsibilities

Develop and maintain in-depth knowledge of the Paddle product suite, including the checkout, dashboard, and APIs
Collaborate with C-suite and senior developers to design and implement innovative solutions for our customers
Create integration plans and sample code to support our customers in implementing their own Paddle integrations
Provide expert technical guidance to Account Executives on customer calls to help win new business
Work closely with Customer Success Managers to ensure seamless onboarding and launch experiences for our customers
Contribute to product development by communicating issues and feature requests to the Product and Engineering teams
Develop and maintain high-quality documentation to support our customers and internal teams

Requirements

Excellent web technologies experience, including HTML, CSS, and JavaScript
Strong understanding of how web technologies work together
Experience using and integrating APIs
Excellent interpersonal and customer management skills, developed in a customer-facing role
Ability to discuss technical concepts with both technical and non-technical audiences
Strong understanding of the online payments infrastructure, ideally with experience in this field

About Paddle

We're a diverse and growing team of Paddlers, committed to removing invisible barriers for our customers and within our own teams. We're an inclusive employer, welcoming every individual perspective and encouraging applications from underrepresented groups. We're committed to building a culture where everyone feels safe to be their authentic self. Let's grow together.

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