CyberEdge Business Operations Manager
4 weeks ago
CyberEdge Group is seeking a highly organized and detail-oriented Business Operations Manager to join our team. As a key member of our operations team, you will be responsible for ensuring the smooth execution of customer-facing engagements and providing exceptional support to our clients and contractors.
The ideal candidate will have a minimum of five years of business operations experience, including accounting and human resources functions. You will be responsible for managing our applicant tracking system, onboarding new contractors and employees, and maintaining our QuickBase application to depict all customers, contractors, and customer engagements.
You will also be responsible for generating quarterly sales bookings metrics reports, planning for and attending industry conferences, and submitting website update requests. If you have strong verbal and written communications skills, excellent organization skills, and experience using accounting software, CRM, and marketing automation software, we encourage you to apply.
CyberEdge Group is an equal opportunity employer.
Key Responsibilities- Manage customer-facing engagements and ensure customer satisfaction
- Onboard new contractors and employees, including conducting background checks and creating new email accounts
- Maintain our QuickBase application and generate quarterly sales bookings metrics reports
- Plan for and attend industry conferences and submit website update requests
- Manage our applicant tracking system and ensure active job postings are depicted on our website
- Minimum of five years of business operations experience, including accounting and human resources functions
- S. or B.A. undergraduate degree
- Strong verbal and written communications skills
- Excellent organization skills and attention to detail
- Experience using accounting software, CRM, and marketing automation software
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