Optical Retail Manager

6 days ago


Stamford, Connecticut, United States EssilorLuxottica Full time

Job Title:

Assistant Manager

Salary and Benefits

We offer a competitive salary, bonuses, and commissions. Our total rewards package includes health care, retirement savings, paid time off/vacation, and various employee discounts.

Company Overview

LensCrafters is the largest optical retailer in North America with over 1,000 stores. As part of EssilorLuxottica, we are a leader in vision care for over 35 years.

About the Job

The Assistant Manager acts as a leader in absence of or in support of the Store Manager. This role represents LensCrafters as the premier destination for all vision needs within the community and delivers key performance metrics.

Main Responsibilities
  • Delivers quality and improvement to exceed all key performance indicators (KPIs): Comp Sales, % Sales to Plan; Conversion & Customer Count, Comp Growth; Increased Traffic; Store Operating Profitability; Continuity of Care, Exam Growth & Retention Goals; Net Promoter Score; Current year objectives
  • Supports store business plans to maximize sales and profit
  • Partners with store manager to lead and develop team
  • Executes visual directives and maintains store appearance
  • Maintains positive working relationship with doctors
  • Promotes team compliance to all policies
Requirements

To be successful in this role, you will need:

  • A high school graduate or equivalent
  • 1+ year(s) management/supervisory experience with direct reports
  • Knowledge of retail operations, processes, and policies
  • Strong basic math skills
  • Familiarity with cash register, computers, and calculators
  • A strong command of the English language for all written correspondence and oral communication
Preferred Qualifications

We welcome candidates with:

  • College degree or equivalent
  • Previous experience in leadership position within retail and customer service industry
  • Knowledge of basic optics
  • State licensure (if applicable) and/or ABO Certification in non-licensed states


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