Advanced Packaging Process Solutions Specialist
3 days ago
Kulicke and Soffa is seeking an experienced Technical Account Manager - Advanced Packaging to support our US customers in the Advanced Solutions Business Unit.
About the RoleThis role encompasses:
- Developing advanced packaging process solutions on K&S equipment at customer sites
- Leading technical interactions with customers
- Troubleshooting technical issues and making necessary repairs
- Training customer engineers in the use of the equipment
The candidate will be responsible for:
- Working closely with customers to develop and optimize advanced packaging processes
- Providing on-site support and communication with customers on a daily basis
- Reviewing new applications and creating requests for application-specific tooling
- Troubleshooting and repairing semiconductor packaging equipment
- Performing preventive maintenance on machines when needed
- Escalating issues to the rest of the team and working closely with them for resolution
- Serving as the lead technical interface to customers
- Preparing internal summary reports and customer presentations
The ideal candidate will have:
- A Bachelor's Degree in Mechanical or Electrical Engineering
- Minimum 2 years of hands-on experience with semiconductor equipment/environment
- Strong aptitude and deep understanding of highly advanced machinery
- Experience in Semiconductor Advanced Packaging (flip chip, die attach or thermocompression bonding TCB) highly preferred
- Experience troubleshooting advanced machinery, use of oscilloscopes, etc.
- Knowledge of MS Office suite, especially Excel and PowerPoint
$120,000 - $150,000 per year
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