Advanced Packaging Process Solutions Specialist

3 days ago


Santa Ana, California, United States Kulicke and Soffa Full time
Job Overview

Kulicke and Soffa is seeking an experienced Technical Account Manager - Advanced Packaging to support our US customers in the Advanced Solutions Business Unit.

About the Role

This role encompasses:

  • Developing advanced packaging process solutions on K&S equipment at customer sites
  • Leading technical interactions with customers
  • Troubleshooting technical issues and making necessary repairs
  • Training customer engineers in the use of the equipment
Responsibilities

The candidate will be responsible for:

  • Working closely with customers to develop and optimize advanced packaging processes
  • Providing on-site support and communication with customers on a daily basis
  • Reviewing new applications and creating requests for application-specific tooling
  • Troubleshooting and repairing semiconductor packaging equipment
  • Performing preventive maintenance on machines when needed
  • Escalating issues to the rest of the team and working closely with them for resolution
  • Serving as the lead technical interface to customers
  • Preparing internal summary reports and customer presentations
Qualifications

The ideal candidate will have:

  • A Bachelor's Degree in Mechanical or Electrical Engineering
  • Minimum 2 years of hands-on experience with semiconductor equipment/environment
  • Strong aptitude and deep understanding of highly advanced machinery
  • Experience in Semiconductor Advanced Packaging (flip chip, die attach or thermocompression bonding TCB) highly preferred
  • Experience troubleshooting advanced machinery, use of oscilloscopes, etc.
  • Knowledge of MS Office suite, especially Excel and PowerPoint
Estimated Salary Range

$120,000 - $150,000 per year



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