Information Technology Specialist

3 weeks ago


Honolulu, Hawaii, United States US Army Full time

Job Summary

This position is responsible for performing routine and recurring assignments in the planning and delivery of a full range of network services to the organization. The ideal candidate will have a strong background in network system design, development, testing, installation, operations, management, and maintenance.

Key Responsibilities

  • Identify and resolve issues and problems using analytical methods and practices.
  • Manage the organization's network architecture, topology, and protocols.
  • Evaluate established methods and procedures and prepare recommendations for changes in methods and practices where appropriate.
  • Presents verbal and written communications on the application of new and emerging technologies or industry trends.
  • Reports, responds to, and resolves network service requests.

Requirements

  • Master's degree or equivalent graduate degree, or 2 full years of progressively higher level graduate education in computer science/engineering, information systems management, mathematics, operations research, statistics, technology management, or fields that required the development or adaptation of information technology applications, systems, or networks.
  • Three (3) years of specialized experience as follows: a) Performing complex network installations and remote configuration of various network devices. b) Reporting, responding to, and resolving network service requests. Experience in remote troubleshooting and repair with tier 1 onsite support. c) Preparing presentations, delivering network training, and communicating complex network issues telephonically to customers in remote locations. d) Evaluating/troubleshooting network systems (design, testing, installation, operations, management, and maintenance), and developing solutions to improve network performance.
  • Possess or have the ability to obtain (within 6 months) and maintain Cisco Certified Network Associate (CCNA) or current equivalent certification.
  • Possess an Information Assurance baseline security certification of Security+ equivalent or higher certification in accordance with DoD 8570.01-M, Information Assurance Technical, Level II technicians.

Preferred Qualifications

  • At least 5 years of work experience in Information Technology.
  • Information Technology experience in a hotel environment.
  • Lift and carry heavy objects weighing up to 50 pounds.
  • 2 years of work experience directly with Cisco network switch equipment, configuration and CLI, installation, patching, and management in an enterprise environment, within the last 3 years.

Additional Information

Additional selections may be made from this vacancy announcement for up to 90 days after the closing date. Payment of Permanent Change of Station (PCS) costs is not authorized based upon a determination that a PCS move is not in the Government interest.



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