Sheriffs Service Assistant
4 weeks ago
About the Role
The Sheriffs Service Assistant is a journey level non-sworn civilian position in the County Jail detention facilities or Sheriffs substation that does not require Peace Officer status, training, or responsibility. This role involves providing work direction and guidance to less experienced employees, as well as handling emergency situations with relative independence.
Key Responsibilities
- Receives emergency and non-emergency calls for service from the public, transmits messages to the Communications Dispatch Center, and enters data into CLETS and CJIS systems.
- Monitors substation radio for calls from deputies, determines deputy status, researches problems, and assists in deploying units.
- Provides work direction, guidance, and training to Sheriffs Service Assistants, and is assigned to special projects as requested.
Requirements
- Ability to work in a standard office setting and use a variety of communications and office equipment, including a computer.
- Stamina to work under stressful situations, visual perception and discrimination to read printed word, computer screens, and closed circuit security monitors, and hearing to communicate effectively in person, on the telephone, and over two-way radio equipment.
- Ability to exert moderate physical effort, involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and lifting, carrying, pushing, and/or pulling objects and materials of moderate weight (12-20 pounds).
Working Conditions
- Will be required to work in a substation and a standard office setting, with willingness to work duty assignments in a substation requiring variable assigned schedules, including shift work, weekend, overtime, and holiday hours.
- Must comply with the Sheriffs Department grooming standards and wear a uniform as required.
- Will be exposed to constant and extreme noise levels, witness combative situations, hear profane language, and remain at assignment station in a detention facility during shift.
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