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Service Department Business Development Representative

1 month ago

Easton, Pennsylvania, United States Hertrich Buick GMC Full time
Service Department Business Development Representative

We are seeking a highly motivated and persistent Service Department Business Development Representative to join our team. As a Service Department Business Development Representative, you will be responsible for answering incoming phone calls, performing outbound calls to identified service lead opportunities, and using dealership customer relationship management tools to capture and contact service lead opportunities.

Key Responsibilities:

  • Answer all incoming phone calls to the Service Department
  • Perform outbound calls to identified service lead opportunities
  • Use Dealership Customer Relationship Management tools to capture and contact service lead opportunities
  • Keep accurate record of all customer contacts and follow up
  • Create reports daily, weekly, and monthly, as directed by manager

Requirements:

  • Highly motivated and persistent
  • Solid working knowledge of computers and the internet
  • Energetic, enthusiastic and fun
  • Organized
  • Outstanding phone and communication skills
  • Honest work ethic
  • Must be able to work flexible hours, including nights & weekends

About Us:

Hertrich Family of Dealerships is a world-class team with a dynamic, entrepreneurial culture. We strive to attract and retain a diverse workforce and are committed to providing a drug-free workplace. We are an equal-opportunity employer and welcome applications from all qualified candidates.