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Driver Services Associate
4 weeks ago
Job Summary:
A Driver Services Associate at Wheels Inc. is responsible for providing exceptional customer service to clients by resolving inquiries and addressing concerns in a timely and professional manner.
The ideal candidate will possess strong communication skills, be able to work in a fast-paced environment, and have a passion for delivering high-quality service to customers.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a professional and courteous manner
- Collaborate with internal teams to ensure seamless service delivery
- Utilize strong communication skills to effectively communicate with customers and internal stakeholders
- Meet or exceed service level agreements and key performance indicators
Requirements:
- High school diploma or equivalent required
- 1-2 years of call center experience preferred
- Strong customer service skills and ability to work in a fast-paced environment
- Ability to type 35+ words per minute
- Working knowledge of Windows operating system
What We Offer:
- A dynamic and supportive work environment
- Opportunities for professional growth and development
- A competitive salary and benefits package
Wheels Inc. is an Equal Opportunity Employer:
We are committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds.