Software Developer

3 weeks ago

Baltimore, Maryland, United States Howard Community College Full time
Job Title: Programmer/Analyst

Howard Community College is seeking a skilled Programmer/Analyst to join our team. As a key member of our Administrative Information Systems department, you will be responsible for designing, developing, testing, and implementing complex computer programs to support our administrative information system.

Key Responsibilities:
  • Design and develop complex computer programs to meet user requests and regulatory requirements.
  • Analyze user application/programming requests and develop/recommend solutions and time estimates.
  • Provide programming and problem resolution assistance to members of the programming and operations staff.
  • Perform data analysis to address data discrepancies, identify data clean-up initiatives, improve system performance, and maintain data integrity between interfacing systems.
  • Manage and support configuration settings between interfacing systems, ensuring accurate and direct transmission of data.
  • Serve as user's point-of-contact for data warehouse support.
  • Write and execute ad hoc queries for multiple database types.
  • Support Web applications through HTML changes and publishing.
  • Work with third party vendors in the receipt of software and documentation to assess and document impact to in-house operations and functionality.
  • Develop and produce mandatory reports for state agencies.
  • Document automated applications. Develop flow charts and block diagrams.
  • Develop proposals, feasibility studies, and programming specifications.
  • Prepare production procedures for computer processing.
  • Develop and update user documentation.
  • Provide technical support to functional departments.
  • Recommend changes/enhancements that improve program performance and/or application processing.
  • Support use of vendor products and services.
  • Collaborative member of the development team who assists with departmental application testing and implementation, taking initiative, and responsibility when required.
  • Provide guidance and assistance to user community during implementation of new processes.
  • Assist and advise users in report generation.
  • Provide day to day operational support for end users.
  • Assist in planning work schedules and setting priorities for system and application changes and upgrades.
  • Attend and participate in project review meetings and discussions.
  • Serve as project leader for specific individual work deliverables.
  • Serve as an AIS representative on committees and at departmental meetings.
  • Maintain an awareness of the latest IS technological trends and developments.
  • Utilize help desk software and knowledge base to manager user support calls.
Requirements:
  • Bachelor's degree in information systems, computer science or related field.
  • 2 years experience as a programmer or an equivalent combination of education and experience.
  • Knowledge of relevant system and database software and programming languages.
  • Familiarity with basic system administration tools and processes.
Other Requirements:
  • Good interpersonal skills.
  • Ability to work with a significant level of detail.
  • Ability to work with a high degree of independence.
  • Ability to communicate effectively, both verbally and in writing.
  • Ability to maintain strict confidentiality.
  • Regular attendance is a requirement of this job.
  • Performs all duties while considering the impact of any actions on the college's sustainability initiatives in the areas of environmental stewardship, social responsibility, and economic prosperity.
Supervision:

This position is supervised by the User Support Manager. The position does not perform supervision.

Working Conditions:

This is a salaried position. Overtime, evening and weekend work may be required. Employee may be required to use pager or cell phone to maintain office contact.

Benefits:

Howard Community College offers competitive salaries, excellent medical and dental selections, tuition reimbursement and paid leave programs. As a participating member of the Maryland Retirement and Pension System, HCC offers two retirement options: The Pension, which requires a 7% employee contribution and The ORP, a 403(b) with a 7.25% employer contribution only.

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