Customer Experience Representative

1 week ago


Willowick, Ohio, United States Aaron's Full time
About Aaron's

Aaron's is a leading provider of home electronics and furniture, committed to delivering exceptional customer experiences.

Job Summary

We are seeking a skilled Customer Experience Representative to join our team as a Delivery Driver Assistant. This role will involve working directly with customers, loading and securing merchandise, and assisting delivery drivers on route.

Key Responsibilities
  • Loading, securing, and protecting merchandise for safe transportation
  • Offloading, installing, and demonstrating merchandise at customer locations
  • Assisting in store when needed, providing excellent customer service
  • Collaborating with delivery drivers to ensure timely and efficient delivery
Requirements
  • Solid communication skills and ability to work effectively with customers and colleagues
  • Working knowledge of electronics and ability to understand product features and benefits
  • Desire to help customers and provide exceptional service
  • Age: 18 years or older
  • Flexible schedule with varying hours between 8am and 9pm
  • High school diploma or equivalent preferred
  • Able to perform physical job requirements, including lifting up to 50 pounds without assistance and 300 pounds with a dolly
  • Able to work in all outdoor weather conditions
What You'll Love About Working at Aaron's
  • Competitive estimated salary range: $13.75 - $14.50 per hour
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • The chance to make a real difference in the lives of our customers


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