Administrative Coordinator

7 days ago

Barberton, Ohio, United States Air Force One, LLC Full time
About the Role

As a Service Coordinator, you will play a crucial role in ensuring seamless client interactions and maintaining accurate records. This position is based in our Norton, OH office and requires excellent communication and organizational skills.

We are seeking a highly detail-oriented individual with experience in dispatching or similar roles. The ideal candidate will be proficient in using computer systems and have a strong ability to multitask.

Key Responsibilities
  • Answer incoming calls and provide exceptional customer service, taking messages and transferring calls as needed.
  • Enter service calls into our SamPro Database, maintaining accurate and up-to-date information.
  • Maintain client information and coordinate scheduling with technicians.
  • Set up and manage electronic filing systems, operate office equipment, and maintain calendars.
  • Complete forms according to company procedures, monitor service calls, and issue purchase orders.
Desired Skills and Qualifications
  • Experience with Microsoft Office applications, particularly Word, Excel, and Outlook.
  • Familiarity with accounting software, such as SamPro, QuickBooks, and Peachtree.
  • Strong understanding of customer relationship management (CRM) software and dispatching tools.
Benefits and Opportunities

We offer a competitive salary range of $22-$25 per hour, depending on experience. Our associates enjoy a dynamic work environment and opportunities for growth and development.

We believe in hiring individuals who embody our values of Integrity, Humility, Intelligence, and Hunger. If you are passionate about delivering exceptional service and working in a fast-paced environment, we encourage you to apply.

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