Automotive Dealership Service Ambassador

1 week ago


Belmont, United States Cityside Subaru Full time
Job Summary

The Automotive Dealership Service Ambassador is a key role in creating a positive first impression for customers visiting the Cityside Subaru service department.

Key Responsibilities
  • Welcome Customers: Greet customers warmly upon arrival, making them feel valued and welcome.
  • Assess Customer Needs: Actively listen to customers' concerns and determine the nature of their service requests.
  • Vehicle Inspection: Conduct a preliminary inspection of the vehicle, noting any visible damage or issues.
  • Keep Customers Informed: Communicate service progress to customers in a timely and professional manner.

Additional Responsibilities:

  • Facilitate smooth and efficient service experiences.
  • Maintain a clean and organized service area.
  • Ensure accurate information is provided to service advisors.
  • Support technicians as needed.
  • Perform other duties as assigned by supervisor.
Requirements
  • Customer Service Skills: Provide exceptional customer service with a friendly and approachable demeanor.
  • Communication Skills: Possess strong communication and interpersonal skills.
  • Organizational Skills: Ability to multitask and prioritize tasks effectively.
  • Automotive Knowledge: Basic knowledge of automotive terminology and service procedures.
  • Technical Skills: Proficiency in using dealership management systems and computer applications.

Compensation: The estimated annual salary for this position is $42,000 - $52,000, depending on experience and qualifications. We offer competitive benefits and opportunities for growth within our team.



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