Customer Relationship Manager

4 days ago


Englewood, Colorado, United States Flood & Peterson Insurance Inc Full time

**Job Overview**

Flood and Peterson Insurance Inc is seeking a highly skilled Account Manager to join our team. As an Account Manager, you will play a crucial role in supporting our clients across various industries, providing exceptional customer service, and driving business growth.

**Key Responsibilities:**

  • Serve as the primary point of contact for clients, addressing their insurance queries and policy changes.
  • Perform day-to-day client servicing tasks, including billing premiums and managing account renewals.
  • Collaborate with Risk Advisors to prepare renewal exposure information documents and complete applications.
  • Obtain preliminary renewal indications from underwriters and follow up for quotes.
  • Issue binding instructions to successful carriers and complete surplus lines due diligence & affidavits when applicable.

**Requirements:**

  • Associate's degree (A.A.) or equivalent from two-year College or technical school;
  • Two to four years related experience and/or training; or equivalent combination of education and experience;
  • Must have industry designation of CISR or equivalent and a willingness to pursue additional designations as needed (CIC, CRM, AAI, ARM, CPCU etc.);
  • Possess and maintain a Colorado Property & Casualty Producer License;
  • Requires current Colorado driver's license and acceptable MVR;

**Compensation and Benefits:**

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, plus benefits including Medical, Dental, Vision, and Life insurance, paid time off, paid holidays, and paid Volunteer Time Off. Full-time employees are also eligible to participate in our excellent 401k program, which includes both safe harbor and discretionary matching.

**Work Environment:**

The work environment is moderate noise, typical of a business office with computers and printers. The position requires the ability to lift up to 25 lbs. less than 1/3 of the time and sit over 2/3 of the time.



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