Technical Support Specialist

5 days ago


Salt Lake, Utah, United States University of Utah Full time
Technical Support Analyst Opportunity

We are seeking a skilled and detail-oriented Technical Support Analyst to join our team at the University of Utah. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to faculty, staff, and students.

Key Responsibilities:
  • Troubleshoot and resolve computer hardware and software issues on school-issued devices
  • Provide technical support for AV equipment in classrooms
  • Image computers, install new hardware and software, and upgrade or replace components as needed
  • Serve as a help desk resource for assigned areas

About the Eccles IT Group: We are a close-knit team of collaborators who provide a wealth of knowledge-sharing and mentoring opportunities. Our mission is to support the University of Utah's business education programs with innovative and effective IT solutions.

Requirements: To be successful in this role, you should have excellent customer service skills, be self-driven, and possess a solid foundation in technical skills. If you are a creative thinker who is passionate about technology and eager to learn, we encourage you to apply.



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