Retail Sales Associate

2 weeks ago


Escondido California, United States Verge Mobile – a T-Mobile Premium Partner Full time
About the Role

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at Verge Mobile, a T-Mobile Premium Partner. As a Retail Sales Associate, you will play a critical role in delivering exceptional customer service and sales experiences to our customers.

Key Responsibilities
  • Provide personalized customer service and sales experiences to customers, ensuring a best-in-class experience.
  • Explore individual customer needs and provide hands-on demonstrations of the latest wireless technology and services.
  • Guide customers through their purchasing experience, offering thoughtful questions, informative answers, and sharing expertise.
  • Approach service and sales needs with care, patience, honesty, and empathy, building trusting relationships with customers.
  • Balance customer service experience and performance goals, consistently demonstrating the ability to meet and exceed sales quotas.
Requirements
  • High School Diploma/GED required; previous experience in retail sales, customer service, or a related industry preferred.
  • Basic math skills and ability to work with numbers.
  • Excellent communication skills, capable of building trusting relationships with customers.
  • Flexibility to work various shifts, including evenings, weekends, and holidays.
  • Ability to stand for long periods of time and work in a fast-paced environment.
  • Knowledge of the wireless industry and technology preferred.
  • Exhibits a positive, supportive, and cooperative attitude, with a strong team player mentality.
What We Offer
  • Competitive hourly rate of pay, plus monthly commissions.
  • Early access to pay and commissions based on work hours.
  • Paid training and career development opportunities.
  • Personal time off and a range of benefits, including medical, dental, vision, and 401(k) with company match.
  • Monthly and annual recognition contests and trips.
  • Discounts on T-Mobile products and wireless phone service.

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