Hospitality Ambassador

1 week ago


Austin, Texas, United States ARRIVE Hotel Austin Full time
About Us

At ARRIVE Austin, we're passionate about creating unforgettable experiences for our guests. Our hotel is a vibrant hub of activity, where locals and travelers alike can come together to enjoy great food, drinks, and warm hospitality.

Job Summary

We're seeking a friendly and organized Host/Hostess to join our team at Kalimotxo, our Spanish restaurant and cocktail bar. As a Host/Hostess, you'll be the first point of contact for our guests, welcoming them with a smile and ensuring their experience is nothing short of exceptional.

Key Responsibilities
  • Provide exceptional customer service, ensuring guests feel welcome and valued
  • Manage reservations, seating, and table assignments with ease and efficiency
  • Assist with phone and email inquiries, providing accurate and timely responses
  • Collaborate with the team to ensure seamless service and a positive guest experience
  • Learn and execute our steps of service, products, menu, and systems with precision and attention to detail
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm
  • Previous experience as a Host/Hostess in a high-quality restaurant or hotel environment
  • Strong computer literacy and ability to learn new systems quickly
What We Offer
  • A competitive compensation package, including medical, dental, and vision insurance
  • A 401(k) retirement plan and paid time off
  • Opportunities for career advancement and professional development
  • A collaborative and dynamic work environment
  • Employee discounts on hotels and dining across our portfolio

We're an Equal Opportunity Employer committed to hiring a diverse workforce and sustaining an inclusive culture. If you're passionate about delivering exceptional guest experiences and joining a dynamic team, we encourage you to apply.



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