Health Care Assistant
1 week ago
We are seeking a dedicated and compassionate Family Planning Specialist to join our team at Planned Parenthood. In this rewarding role, you will play a vital part in providing high-quality care to patients while promoting reproductive health and well-being.
About the RoleThis position offers a unique opportunity to work in a dynamic and supportive environment where you can make a real difference in people's lives. As a Family Planning Specialist, you will be responsible for delivering exceptional patient care, including:
- Providing accurate and complete information to clients concerning family planning methods and basic reproductive services offered by Planned Parenthood.
- Educating patients on medication and surgical abortion procedures.
- Conducting interviews with patients to understand their medical histories and assisting them in completing necessary forms.
- Assisting patients in understanding and completing medical records and other required paperwork.
- Preparing and stocking exam rooms, sterilizing instruments, and maintaining a clean and comfortable environment.
Your key responsibilities will include:
- Serving as a fundamental member of the health center operations and clinical support team.
- Successfully completing assigned support tasks under supervision of center management and licensed clinical staff.
- Providing essential assistance to maximize center flow, patient satisfaction, safety of PPHP's services, and internal customer service.
- Handling front desk functions, receiving and making phone calls, handling mail and deliveries, and observing and reporting back to center management.
- Maintaining electronic and medical chart functions, filing, scanning, purging, and archiving.
- Demonstrating flexibility and teamwork, participating in quality assurance procedures, and contributing to meeting fiscal goals.
- Completing other duties as assigned and performing options counseling.
To be successful in this role, you will need:
- A minimum of an accredited high school program or equivalent required; further education, training, and/or certification preferred.
- Previous professional experience with the provision of family planning services preferred.
- Previous medical laboratory and/or counseling experience desirable, as well as familiarity with computer databases.
- Knowledge of basic principles of patient care and of duties and responsibilities of HCA I position.
- Able to work in a fast-paced environment, pay close attention to detail, and communicate effectively with patients, staff, and volunteers.
We offer a competitive salary and benefits package, including:
- $20.75 per hour, with a potential increase to $21.25 per hour after a probationary period.
- A comprehensive and competitive benefits package, including Medical, Dental, Vision, Life, STD/LTD, Voluntary Benefits, and more.
- Possible eligibility for Paid Maternity Leave after one year of employment, Tuition Reimbursement Program, Preceptorship Bonus, Quarterly Bonus program, and 401(k) Plan with a match.
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